- This privilege is available for new customers who subscribe to the AIS-3BB Fibre3 internet service and successfully complete the installation under the packages Home net insure , High speed net insure , Safe enjoy net insure, as specified by Advanced Wireless Network Company Limited and Triple T Broadband Public Company Limited.
- This privilege is available to existing AIS-3BB Fibre3 customers who switch to the packages Home net insure, High speed net insure, Safe enjoy net insure and successfully complete the internet installation under the conditions specified by Advanced Wireless Network Company Limited and Triple T Broadband Public Company Limited.
- This special privilege is exclusively available to individual customers who have subscribed to AIS‑3BB Fibre3 and hold Thai nationality only.
- This home insurance coverage applies only to residential houses and condominiums used for dwelling purposes, and it covers the contents inside structures that are constructed as either type 1 (concrete buildings) or type 2 (mixed concrete-and-wood buildings). It does not cover any offices or commercial properties.
- Customers will receive one insurance policy per FBB ID upon successful subscription to the AIS‑3BB Fibre3 service. MSIG Insurance (Thailand) Public Company Limited (“Company”) will issue a separate policy for each subscribed internet service.
- The commencement date of the home insurance coverage shall be counted from either the successful equipment installation date or the successful package upgrade date in accordance with the specified conditions, as applicable.
- Coverage extends for a duration of 24 months from the start date of the Internet service agreement. The policy will automatically renew after 12 months or terminate early if the customer switches to a different package.
- In the event that a customer changes the name of the AIS 3BB Fibre3 service user but retains the same installation address, the home insurance coverage will remain continuously effective, and the company will issue a new policy in the new user’s name to replace the original.
- In the event that a customer relocates or changes the installation address of the AIS 3BB Fibre3 internet service to a new location, the home insurance coverage will remain continuously effective, and the company will issue an endorsement to amend the address in the existing policy.
- If Advance Wireless Network Company Limited or Triple T Broadband Public Company Limited receive notice of cancellation or suspension of the AIS 3BB Fibre3 service from the customer, the home insurance coverage will immediately terminate without the need for prior notice.
- If the customer fails to settle the service fee for more than 60 days (or more than 30 days from the payment due date) whichever occurs earlier, the home insurance coverage will immediately terminate.”
- Home insurance underwritten by MSIG Insurance (Thailand) Public Company Limited
- The Company shall indemnify actual losses incurred, subject to but not exceeding the coverage limit specified in the policy.
- The Company will indemnify for damages based on the replacement cost valuation of the property, without any deduction for depreciation.
- The Company does not cover damages resulting from the earthquake on March 28, 2025, including subsequent aftershocks, which are considered part of the same event.
- I hereby agree to Advanced Digital Distribution Company Limited, as the Data Controller, collecting, using, and disclosing my personal data, including [full name, address, and telephone number], to MSIG Insurance (Thailand) Public Company Limited for the purpose of issuing a residential insurance policy and for necessary communications under the insurance contract. I acknowledge that my personal data will be retained for no longer than ten (10) years from the end date of the insurance coverage, in accordance with the privacy policy of MSIG Insurance (Thailand) Public Company Limited. I confirm that I have read and understood the Privacy Notice of Advanced Digital Distribution Company Limited click
- Coverage terms, conditions, and exclusions are as specified in the insurance policy. Applicants should thoroughly understand the coverage details and terms before deciding to purchase insurance. The coverage amounts and benefits depend on the insurance plan.
- This privilege is valid from 1 July 2025 to 31 December 2025.
Home Insurance PackageHigh-Quality
Home Internet with Free Home Insurance from MSIG
Free! Get discount for installation fee with outdoor wiring installation amount of 4,800 Baht.
Get the right to rent the following equipment :
- Two of MESH WiFi routers valued 5,000 baht or MESH WiFi 6 valued 2,500 baht* (It depends on the subscription package)
- An AIS PLAYBOX value 2,490 Baht* (The contract period for equipment service is 24 months)
* In case customer cancels the service, customer must return all AIS Fibre equipment to the company
Click to View Full Coverage Details
Enjoy the world-class
entertainment through AIS PLAYBOX
- PLAY STANDARD package is exclusively available for AIS 3BB Fibre3 customers and are registered as a residential individual.
- Get a special entitlement access to Max, VIU, WeTV and iQIYI with no additional charge from PLAY STANDARD package.
- Max, VIU, WeTV and iQIYI privileges are automatically cancelled upon cancellation of the PLAY STANDARD package.
- PLAY STANDARD package is for simultaneous use on 4 screens at the same time per account. Customers can stream via AIS PLAYBOX to watch on a big screen or via AIS PLAY APP through App Store and Google Play Store, Website https://aisplay.ais.co.th/portal, Apple TV, Samsung Smart TV and Chromecast. Android 4.4 and iOS 10.2 are the minimum supported versions.
- Max /Standard service available on 2 devices via Max App or https://www.max.com
- VIU Premium service available on 5 devices via VIU App or www.viu.com
- WeTV VIP service available on 2 devices via WeTV App or https://wetv.vip/th
- iQIYI VIP service available on 2 devices via iQIYI App or https://www.iq.com
- The specified service fee is for domestic use only. Commercial use is strictly prohibited.
- The company reserves the right to change the terms and conditions without prior notice.
Caution :
- Please do the transaction after SIM start date. (Indicated under the SIM card)
- if registration fails bring this SIM card to register at any AIS Shop at any branch or CLICK
- The Home Insurance package can be applied for individual customers registered for Fibre to the Home (FTTH) and Fibre to the Room (FTTR) only.
- Monthly service fees do not include VAT.
- The installation fee of 4,800 baht is payable in the first monthly bill. Alternatively, the 4,800-baht installation fee will be discounted should a customer utilize the package for a continuous 24-month billing cycle, counted from the installation date. Should services be terminated for any reason before the 24-month cycle is completed, the customer is liable for payment of damages, which will be calculated according to the length of service provided.
- Once this package has been initiated, the customer may not move the point of installation during the first 6 months, counted from the installation date. Should the customer move the point of installation, the benefits listed in these terms and conditions will be affected, effective immediately.
- Existing AIS customers who wish to switch over to this package and require additional equipment or a replacement for the existing equipment, will be required to commence a 24-month billing cycle in accordance with the terms and conditions of this package, although said customers will receive a 4,800-baht discount on the initial set-up and wiring fee, which will be initiated from the date of installation.
- Customers using this package will receive Public IPv4 and Public IPv6, which enables port forwarding and the use of bridge mode.
- Customers cannot change to a lower speed internet package during the period of the 24-month billing cycle.
- When using the AIS Fibre service with any package, the period specified according to the conditions has expired. The system will renew the package to the original one. or according to the promotional program at that time. There will be an SMS notification before the new package starts to be used.
- Where a temporary halt to services is initiated due to customers reaching their credit limit or where any fees associated with the terms and conditions of this package remain unpaid, the customer’s access to any services will also be halted. Services will only be resumed once the customer has paid any outstanding bills in full.
- This package is for personal use. Any sub-leasing of these services or commercial use is prohibited.
- Customers wishing to utilize port forwarding must first register on this website: www.thddns.net There are no fees involved and the following registration manuals can also be found there:
- THDDNS registration manual for Public IPv4
- THDDNS registration manual for Public IPv6
- The following equipment and devices will be leased to customers:
- Two of WiFi6 routers valued at 5,000 Baht or WiFi6 router valued 2,500 Baht (It depends on the subscription package)
- An AIS PLAYBOX valued at 2,490 baht. A discount of 3,096 baht/piece will be applied for customers who complete the 24-month billing cycle. Should customers be unable to complete the 24-month billing cycle, they will be liable to the damages calculated according to the length of service provided
- In the event that services are terminated for any reason, the customer must return all leased equipment back to an AIS Shop within 15 days after the services are terminated and in a suitable and serviceable condition. Should customers not return the product within the allotted time, or where the equipment is returned in a damaged state, the customer will be liable for damage fees to the company.
- For customers who apply for the Safe Enjoy Net Insure package, they will receive the right to open a new AIS monthly number and receive the right to use the Internet. The following package terms and conditions apply
- Calls and VDO calls to all networks will be charged at a rate of 1.50 baht/minute, while SMS messages will be charged at 2 baht/message, and MMS messages charged at 3 baht/message.
- Should the internet quota be exceeded, internet speeds thereafter will be limited to a maximum speed of 64Kbps.
- Any additional services not covered under the package will be charged to the monthly bill and those rates do not include VAT.
- Package usage is exclusive to the month in which it is designated. Any remaining usage left over at the end of a monthly billing cycle may not be rolled over to the following month. All service privileges will be terminated immediately if the package is canceled, changed, or transferred.
- In the event that a post-paid AIS mobile phone number is canceled, changed to a pre-paid package, ported to another network, or transferred to another individual, all service allowances will be terminated immediately, and the monthly AIS Fibre internet services will be immediately changed to its original, full price.
- How to get a new SIM card: : After successfully installing AIS Fibre, receive the SIM card from the installer and scan the QR Code from the manual or https://kyc.ais.co.th Follow the steps to activate the SIM card.
- The AIS SUPER WiFi username and password will be granted automatically via SMS to the eligible customers. More information at www.ais.th/wifi
- The service allowances will be utilized within 3 days after customers receiving a confirmation SMS:
- PLAY STANDARD add-on package according to the package terms and conditions.
- AIS SUPER WiFi unlimited package
- Fixed Broadband Service is a co-speed of data usage service for both the receiving and sending of data. Therefore the quality and speed of internet depend on quantity, amount of Subscribers, the distance between the internet network and Subscriber’s premises, quality and efficiency of connecting devices including the server of the website which the Subscribers visit and may result in lower speeds of connection than the speeds specified in the Subscriber's package.
- During the daily high-traffic peak period is from 6:00 PM to 12:00 AM, massive usage may result in lower speeds of connection than the speeds specified in the subscriber's package.
- For the prevention and avoidance of effect on other Subscriber using of service, Service Provider reserves the right to specify the conditions prioritizes the collective interest of general Subscribers.
3BB FIBRE3 Call Center
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