- PLAY LITE package is exclusively available for AIS 3BB Fibre3 customers and are registered as a residential individual.
- Get a special entitlement access to Max with no additional charge from PLAY LITE package.
- Max privileges are automatically cancelled upon cancellation of the PLAY LITE package.
- PLAY LITE package is for simultaneous use on 2 screens at the same time per account. Customers can stream via AIS PLAYBOX to watch on a big screen or via AIS PLAY APP through App Store and Google Play Store, Website https://aisplay.ais.co.th/portal, Apple TV, Samsung Smart TV and Chromecast. Android 4.4 and iOS 10.2 are the minimum supported versions.
- HBO Max Standard service available on 2 devices via HBO Max App or https://www.hbomax.com/
- The specified service fee is for domestic use only. Commercial use is strictly prohibited.
- The company reserves the right to change the terms and conditions without prior notice.
SUPER FAST PLUS7
ติดปีกให้ชีวิตเต็มสปีด
เน็ต SUPER FAST เพื่อชีิวิต SUPER FLOW ในแบบคุณ
*โปรโมชั่นสัญญา 24 เดือน / ราคาไม่รวมภาษีมูลค่าเพิ่ม / อุปกรณ์ขึ้นอยู่กับประเภทแพ็กเกจและพื้นที่ให้บริการ
- The Super FAST PLUS 7 package can be applied for both individual customers and juristic customers registered for Fibre to the Home (FTTH) and Fibre to the Room (FTTR) services only. **Except for the 999 baht package, which is available exclusively for individual customers.**
- Monthly service fees do not include VAT.
- The installation fee of 4,800 baht is payable in the first monthly bill. Alternatively, the 4,800-baht installation fee will be discounted should a customer utilize the package for a continuous 24-month billing cycle, counted from the installation date. Should services be terminated for any reason before the 24-month cycle is completed, the customer is liable for payment of damages, which will be calculated according to the length of service provided.
- Once this package has been initiated, the customer may not move the point of installation during the first 6 months, counted from the installation date. Should the customer move the point of installation, the benefits listed in these terms and conditions will be affected, effective immediately.
- Existing AIS customers who wish to switch over to this package and require additional equipment or a replacement for the existing equipment, will be required to commence a 24-month billing cycle in accordance with the terms and conditions of this package, although said customers will receive a 4,800-baht discount on the initial set-up and wiring fee, which will be initiated from the date of installation.
- Customers using this package will receive Public IPv4 and Public IPv6, which enables port forwarding and the use of bridge mode.
- Customers cannot change to a lower speed internet package during the period of the 24-month billing cycle.
- When using the AIS Fibre service with any package, the period specified according to the conditions has expired. The system will renew the package to the original one. or according to the promotional program at that time. There will be an SMS notification before the new package starts to be used.
- Where a temporary halt to services is initiated due to customers reaching their credit limit or where any fees associated with the terms and conditions of this package remain unpaid, the customer’s access to any services will also be halted. Services will only be resumed once the customer has paid any outstanding bills in full.
- This package is for personal use. Any sub-leasing of these services or commercial use is prohibited.
- Customers wishing to utilize port forwarding must first register on this website: www.thddns.net There are no fees involved and the following registration manuals can also be found there:
- THDDNS registration manual for Public IPv4
- THDDNS registration manual for Public IPv6
- The following equipment and devices will be leased to customers:
- One of BE3600 WiFi7 routers valued at 3,990 Baht
- Super FAST PLUS 7 Package 999 Baht and 899 Baht get the right for AIS PLAYBOX valued at 2,490 baht. A discount of 3,096 baht/piece will be applied for customers who complete the 24-month billing cycle. Should customers be unable to complete the 24-month billing cycle, they will be liable to the damages calculated according to the length of service provided
- In the event that services are terminated for any reason, the customer must return all leased equipment back to an AIS Shop within 15 days after the services are terminated and in a suitable and serviceable condition. Should customers not return the product within the allotted time, or where the equipment is returned in a damaged state, the customer will be liable for damage fees to the company.
- Customers who apply for the Super FAST package priced at 999 baht/month are eligible for a monthly AIS mobile phone services plan in accordance with the following terms and conditions:
- Customers will receive a new SIM card and receive On-Top internet 20GB
- Calls and VDO calls to all networks will be charged at a rate of 1.50 baht/minute, while SMS messages will be charged at 2.5 baht/message, and MMS messages charged at 4 baht/message.
- Should the internet quota be exceeded, internet speeds thereafter will be limited to a maximum speed of 64 Kbps.
- The AIS SUPER WiFi username and password will be granted automatically via SMS to the eligible customers. More information at www.ais.th/wifi
- How to get a new SIM card: : After successfully installing AIS Fibre, receive the SIM card from the installer and scan the QR Code from the manual or https://kyc.ais.co.th Follow the steps to activate the SIM card.
- The service allowances will be utilized within 3 days after customers receiving a confirmation SMS:
- PLAY LITE add-on package
- AIS SUPER WiFi unlimited package
- The Super FAST package does not support Speed Toggle service.
- Fixed Broadband Service is a co-speed of data usage service for both the receiving and sending of data. Therefore the quality and speed of internet depend on quantity, amount of Subscribers, the distance between the internet network and Subscriber’s premises, quality and efficiency of connecting devices including the server of the website which the Subscribers visit and may result in lower speeds of connection than the speeds specified in the Subscriber's package.
- During the daily high-traffic peak period is from 6:00 PM to 12:00 AM, massive usage may result in lower speeds of connection than the speeds specified in the subscriber's package.
- For the prevention and avoidance of effect on other Subscriber using of service, Service Provider reserves the right to specify the conditions prioritizes the collective interest of general Subscribers.
3BB FIBRE3 Call Center
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