Manage Customer Account

Package Change

Refers to the request to change the type or package speed.

Supporting Documents

Individual customer

  • Copy of ID card

Juristic person

  • Copy of company certificate (not older than 3 months)
  • A copy of the ID card of the authorized director
  • VAT registration certificate (Por Por 20)
  • All documents must be signed by authorized director and company seal

Fee: none

Location : 3BB shop nationwide

Remarks : when request to change speed or change package, the contract period will continuingly count.