Support

Package Change

refers to the request to change the type or package speed

Supporting documents
Individual customer
copy of ID card

Juristic person
Copy of company certificate (not older than 3 months)
• A copy of the ID card of the authorized director
VAT registration certificate (Por Por 20)
• All documents must be signed by authorized director and company seal

Fee: none

Location : 3BB shop nationwide Remarks : when request to change speed or change package, the contract period will continuingly count.